Privacy policy

Privacy Policy

Last updated: May 27, 2026

This Privacy Policy explains how Henry AI ("Henry AI," "we," "us," or "our") collects, uses, and protects information when you visit our website, purchase, or use our software (the "Service"). By using the Service, you agree to the practices described below.

Who We Are Henry AI provides voice-controlled assistant software for Windows and macOS computers. If you have any questions about this policy, you can contact us at support@heyhenry.ai.

Information We Collect We collect the following categories of information:

Information you provide to us:

  • Account and contact details such as your name and email address.
  • Order and payment information when you purchase (payment card details are processed by our payment providers, not stored by us).
  • Any information you include when you contact support.

Information collected automatically:

  • Device and technical data such as operating system, app version, hardware identifiers used for license activation, IP address, and general diagnostic and crash data.
  • Usage data about how the Service is used, such as feature usage and error logs, to help us improve reliability.

Voice and command data:

  • When you speak a command, your voice input and the associated request are processed in order to understand and carry out that command. This processing may occur in the cloud through our third-party AI providers. We do not continuously record or listen to you; the Service responds to commands you initiate.

How We Use Your Information We use the information we collect to:

  • Provide, operate, activate, and maintain the Service;
  • Process your purchase and deliver your access and license;
  • Respond to commands and provide the features you request;
  • Provide customer support and respond to your enquiries;
  • Improve, troubleshoot, and secure the Service;
  • Send you important service, transactional, and account messages;
  • Comply with our legal obligations and enforce our terms.

Third-Party Service Providers To deliver the Service, we rely on trusted third parties, which may include AI/language model providers (used to interpret and respond to your commands), payment processors, email and communication providers, hosting and infrastructure providers, and analytics tools. These providers process information only as needed to perform their services and are subject to their own privacy and security obligations. Your voice commands and requests may be transmitted to and processed by these AI providers in order to function.

What Happens On Your Device The Service operates on your own computer and acts on your instructions. You are responsible for the commands you give and the actions you choose to allow the Service to take on your device, your files, your accounts, and any third-party applications you connect. We do not control, monitor, or take responsibility for the content, files, applications, or accounts on your device, or for the outcomes of actions you instruct the Service to perform. You are responsible for maintaining your own backups and for reviewing actions before allowing them where appropriate.

Data Retention We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at support@heyhenry.ai, subject to any records we are required to keep by law.

Security We take reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and your own device secure.

Your Rights Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us at support@heyhenry.ai. We will respond in accordance with applicable law.

International Users Your information may be processed and stored in countries other than your own, including by our third-party providers. Where required, we take steps to ensure your information is treated in accordance with this policy and applicable law.

Children's Privacy The Service is not intended for individuals under the age of 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Cookies & Website Tracking Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand traffic. You can control cookies through your browser settings.

Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

Contact Us If you have any questions about this Privacy Policy or your information, contact us at: Henry AI Email: support@heyhenry.ai

 

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. YOUR MOBILE INFORMATION AND SMS OPT-IN DATA WILL NOT BE SHARED WITH OR SOLD TO THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING OR PROMOTIONAL PURPOSES.

How We Protect Your Information. We maintain administrative, technical, and physical safeguards designed to protect the information collected through the Program against unauthorized access, disclosure, alteration, and destruction. Information is transmitted using secure, encrypted connections, and access to it is limited to personnel and service providers who need it to operate the Program. While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows users of the program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request:

HeyHenry

support@heyhenry.ai